TIPS FOR GETTING STARTED
• Choose an e-mail address to receive
(Each e-mail address will be the User Name for that child)
• Think of an easy password to remember that is at least 8 digits and alpha numeric with a special character (You can have the same password for all the children)
• When you are ready to web enable the children, download the Patient Portal Consent Form and fill out the E-mail Registry. You can bring it to your next appointment or fax it to us at (847) 296-6435.
PATIENT PORTAL STEPS:
TROUBLESHOOTING
Call (847) 296-5205 if you have trouble logging in.
A patient portal is a secure online website that gives patients convenient 24-hour access to personal health information from anywhere with an Internet connection.
Using a secure username and password, patients can view health information such as: Recent doctor visits and Immunizations.
Complete the following steps to get set up in the system:
1. Obtain a copy of your child/children’s Medical History from your previous pediatrician.
* Under 5yrs old requires COMPLETE Medical History
(Vaccine Record, Growth Charts, Probelm List, Specialist Consult Notes & Complete Doctors Notes.)
* Over 5yrs old requires last 2yrs of Medical History
(Vaccine Record, Growth Charts, Probelm List, Specialist Consult Notes & last 2yrs of Doctors Notes.)
2. Send COMPLETE Medical History to Suburban Pediatrics, Ltd via fax (847) 296-6435 or by mail or email.
3. Call Suburban Pediatrics, Ltd at (847) 296-5205 to add your child/children to our system & make an appointment. (Please allow 24 - 48 hrs for the COMPLETE Medical History to be received and reviewed before calling to be added.)
4. To allow time to complete the necessary paperwork, please arrive 15mins prior to your appointment time. You can also download the Info & Consent Forms, fill out and bring to your appointment along with your insurance card.
Ways to send your medical records:
email:
fax:
(847) 296-6435
mail:
9000 Waukegan Rd Suite 240
Morton Grove, IL 60053
You can even stop by to drop them off!
You can request medical summary includes the vaccine record, problem list and short list of recent visits.
There is no charge for this. Just fill out the transfer out form and select Medical Summary.
We suggest requesting the complete medical record, especially if your see any specialists.
There is a $10 charge per chart, just fill out the transfer out form and select Complete Medical Record. We will call you once the record is ready to be picked up.
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